Customer Service
If you have asked a question or raised a problem with the account manager or another Saks Global employee, without receiving a satisfactory response, you may file a complaint or grievance with the Saks Global Complaints Department.
To file a complaint or claim with the Claims Handling Department, you must contact Saks Global as indicated in the claims handling regulations that can be found here.
The complaint must be sent by email to [email protected]
If the client is not satisfied with the response of the Complaints Department to their complaint or has not obtained a response to it, they can present it directly to the Superintendence of Financial Services of the Central Bank of Uruguay.
CENTRAL BANK OF URUGUAY
Diagonal Fabini 777 – Montevideo – Uruguay
CP 111000 Tel/Fax (598 2) 1967
Legal Notice: The information contained on this site, as well as the services offered by Saks Global Agente de Valores S. A., are not available to residents in the territory of the Eastern Republic of Uruguay. If you have any questions, please contact us at [email protected]
